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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23566 Views
  • 0 replies
  • 8 likes

Resolved! International text messaging

do i have free international texting? does it includt uk? if not what is charged for texting in uk and uk to canada

donc by I'm a participant level 1
  • 8294 Views
  • 4 replies
  • 1 likes

ReCaptcha

I hate the reCaptcha security to get onto the Fido app!!!I get stuck in an infinite loop and cannot get past the screen. I'm not sure if it is an issue with my Android phone or the fido app.Very frustrating. 

jkmcguire by I'm a participant level 2
  • 1650 Views
  • 5 replies
  • 0 likes

Resolved! Phone Upgrade - Pickup Refused

I was denied a phone pickup, the store said they need ID proofs, I had my international passport and a valid study permit. I asked them to consider this, they said they can't consider my study permit since it has a expiry date of november 2021, I exp...

karank010 by I'm a participant level 2
  • 1734 Views
  • 5 replies
  • 0 likes

Resolved! How to get FIDO report to equifax

Hi there,I checked my account and it seems Fido is only reporting to trans union, not equifax.Is there anyway we get ask Fido to report to equifax as well?

Lynnzhou93 by I'm a participant level 1
  • 605 Views
  • 1 replies
  • 0 likes