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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24281 Views
  • 0 replies
  • 8 likes

Resolved! Fido account suspended

My fido account got suspended but I made all my due payment however it shows my credit limit is over than basic so please let me know what I need to do. @Fido 

Received international charges with bill

Hi Fido i am seeking help here. i received a bill of $140 which is quite huge and i updated my plan and i am not sure why i received these as i believe it is a technical issue. I request to wave off $99 which is related to international calling. i wi...

muskansharma by I'm a participant level 3
  • 2190 Views
  • 5 replies
  • 0 likes

Resolved! Fido uses my minutes to receive a call.

Fido was too expensive for the plan, 60 per month for 6GB and unlimited texts with some minutes maybe 300 I don't remember so I reduced my outgoings by going to a 20-dollar plan were I buy credit from the store to top up each month.a few days ago I g...

Paulie33 by I'm a participant level 2
  • 1713 Views
  • 3 replies
  • 0 likes

bring a friend and get a free month

Hello, I recommended to my friends to buy your operator, but for some reason, the employee refused to fill me in as the person who recommended and participate in your "bring a friend and get a free month" promotion. Is it possible to change something...

DTetiana by I'm a participant level 1
  • 920 Views
  • 1 replies
  • 0 likes

Resolved! Are Fido reps Black Friday Promotions False?

Wondering how many of you actually get offered deals by fido reps only to find out that the Fido team cancelled it  because they are not "compatible and eliglibe" 1 week later without informing you so that you can wait pointlessly and there is no sup...

alexalox by I'm a participant level 2
  • 1575 Views
  • 2 replies
  • 0 likes