OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA’s Decathlon Contest (January 5 - 18, 2023) Click here First...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Win back
Hi I missed the call from win back team is there any time frame when I will get the call back.
voice message time wrong
When reviewing my voice messages through the phone, it's registering them at odd times. It's stating a boice message came in at 00:14 but it actually came in at 1:30 pm. Is there a timezone change i need to make somewhere?
Deepak - is the best assistant ever!
@deepak, thank you for quality assistance regarding all my requests of changing plan with good benefits.I'm really satisfied with your support.
My Account
Hello, The website for FIDO doesn't save my info. The app doesn't I have reentered contsct preference information 100 times and it doesn't stay the same. If I go offline and then sign in on the website or app no contact preference information is ther...
Wrongly charged
Hello Fido,I was promised a payment plan for $65 in the beginning and then now I am receiving a bill of $128. The customer representative promised so many things and at last, I have been lured into a scam. I was told no setup fee will be levied since...
