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Didn't receive a confirmation email

lingelinge
I'm a Participant Level 1
I'm a Participant Level 1

Hi

I didn't receive any confirmation emails from I upgrade my phone and build a new plan last monday. I knew it could be need some business days to be processed. However it had been 5 or 6 business day. Does anybody know how long can I get some information about that?

1 REPLY 1

FidoStephane
Moderator
Moderator

Hi there @lingelinge

 

We would recommend contacting our customer support to confirm the status of your order 

 

You can reach them using any method laid out here: https://www.fido.ca/contact