Didn't receive a confirmation email

[lingelinge]

Hi

I didn't receive any confirmation emails from I upgrade my phone and build a new plan last monday. I knew it could be need some business days to be processed. However it had been 5 or 6 business day. Does anybody know how long can I get some information about that?

[FidoStephane]

Hi there @lingelinge

We would recommend contacting our customer support to confirm the status of your order 

You can reach them using any method laid out here: https://www.fido.ca/contact