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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Porting a phone line to another carrier from account with two lines
I currently have two lines under my account. However, if an external phone carrier (Rogers or non-Rogers) ports one number out with the other number still being with Fido, will my account close abruptly? Or will I still have my Fido account in place ...
Resolved! Texting from/to Japan (Fido Prepaid)
Hello, I have Fido Prepaid account and I am planinng to stay in Japan for a while. Can I get text message sent to this phone from Canada in Japan?And I I send text message to Canada from there using this phone? Thank you in adavance. Ryo
bad experience
My husband lost his data he turned off the wifi by accident and i open the chat and ask a fido agent for extra free data because i dont want to pay 20$ for only 1Gb and the agent was not helpful at all i asked to let the manager know to help she or h...
Suspended account due to late payment
Hi, I had a recent upgrade of my credit card that is set up to pay my Fido bills. Some information about it changes and I forgot to update the payment method, so now I have a late payment issue. Currently I cannot access data service after I have pai...
Accidentally paid bill instead of buying prepaid voucher
Hello, I am using a prepaid plan at fido, and I used up my first month. Now to plan my second month, I accidentally have paid 43$ through a bank instead of buying a voucher. So I have a negative balance of $43, and I had to go and pay for a voucher a...
