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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido Xtra Redemption
How do you Redemption a 50$ Doordash Voucher? Help me please
I never receive the chat history
Hello, After I ended the chat, I added my email to get the chat history, but I never received it. I tried more than 5 times and tried different email addresses, but it didn't work. Some specialists ended the chat during conversation because they di...
Sim to eSim
Hello,I am planning to leave Canada for a couple of months, and I have a prepaid account. I plan to keep the line active, but to exchange the sim to eSim and to downgrade the package to something minimal.Is the exchange free on the store? Then, is do...
Roaming charges
Looks like Fido's latest cash grab is to randomly charge people for roaming even though the settings on the phone like "Data Roaming" and "Mobile Data" are set to "Off". All customer service does is to say the charges are legitimate without anything...
Improvement and correction in Fido Website
Hi,Hopefully some one will be able to guide and resolve-Have taken a prepaid number and wanted to change the plan & also retain the number in storage for long period as would be returning back to canada after 4/5 months. Approached the chat facilit...
