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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido doesn't help
I got a bill of 619 dollars. I am a student and I want to talk with agents, but their services are very bad, they are not picking up the calls I am really disappointed with this. The app doesn't get updated at proper time and not shows proper bill a...
Fido not honouring referral credit
So a friend referred me and I signed up back in August. He and I both went through all the steps and finished the referral process and we both got a confirmation email.Fast forward 3+ months, we still haven't got our credit. My friend got sick of it ...
Resolved! Offers as loyal customers
I have been a loyal customer for fido for almost 3 years and having 3 line with data package plans. Yesterday I updated one of the plans to 15GB at $45 per month and noticed that I was paying $60 for the same package for my other line that I had 3 ye...
Resolved! Online Order Confirmation for device
Hi, I had placed an order for a new phone Saturday. I have received the confirmation of the plan changes on Sunday mid-day, but have still not recieved any confirmation regarding the phone itself. Just wonderding if anyone could help me out/have any...
Tried to Order New Phone
Hi there,A couple of weeks ago (when the Black Friday deals were on) I placed an order for a new phone. I had indicated that I wanted to pick it up in-store at the Londonderry Mall location in Edmonton and the confirmation noted that I would get an e...
