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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Sorry! Something Went Wrong. We're working on fixing it as quickly as we c
Getting this error when trying to click on the 'Add a Line' button. Sorry! Something Went Wrong.We're working on fixing it as quickly as we can. Please check back in a few minutes. Tried to clear cookies, ctrl-F5, different browsers on desctop, tri...
Recovering phone plan
Hi there,I have an overdue bill that lead to account cancellation, once I pay my overdue bill what do I need to do or have to get my phone plan turned back on? Will I need to put a credit on my account? And where can I do this?
Resolved! Traveling outside Canada
Hello,I plan to leave Canada for several months and not sure how to deal with the 2FAs, what solution there is.If I downgrade my (prepaid) plan to the minimal amount, I leave it at home and forward it to a VoIP number fongo, etc)?Would that work?Also...
Billing
Hi I have been charged for long distance call for 23 minutes which I clearly didn't make . So what can I do please help
Obtaining Bills from over 18 months ago
Is there any way to get copies of your bills from over the 18 month window? I need at least one from each year from 2013 onward, if at all possible. Any help is appreciated!
