Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
prepaid is starting to feel like a scam on my 2nd day since activation
I was looking for a new prepaid plan for my mother who doesn't use as much talk time, texts or data. As a 20+ year fido monthly plan customer, it was a no brainer for me to look to fido. So yesterday I purchased a $150 semi annual prepaid plan at a f...
Filling a complain
How do you file a complain here? I would like to report the last person who handled my call from Montreal! So rude. She has the guts to ask me how did I made a mistake with regards of the dates I've asked. She raised her voice at me at was very unfri...
Resolved! New Samsung S20 - charger not provided
Hello all, If you could PM in regards to my new phone purchase that would be great. I did not recieve a wall charger with the purchase of my new Samsung S20 phone, just a wire. Thanks,STEBOC02
Pay
Hello, we are from Ukraine and recently bought a Fido SIM card with a tariff of 60 dollars, and now it came from a hang-up that we need to pay 210 dollars, why is it so much (there are two of us)
text messaging
I have always been able to receive all texts messages and not require data or wifi connection.A few days ago this changed and now I have to be on data or wifi to receive text messages from other androids.How do I fix this?
