Get Started
Get the most out of your community experience
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
First Bill - Need clarity
Hello, I got my sim activated on April 26 2023, my plan is at 45$/month.I went in person to get my phone plan. I'm aware now that there's an additional fee for that. Instead of paying $52, Ive been charged $106.What I'm asking myself is, are tho...
Got a overcharge on my bill.
I made two calls to a international number, and the record on my iPhone shows I called 2 and 1 minutes. But I got a bill showing I called 3 and 2 minutes. And I also got a roaming charge even I just passed near the US - CA board.
We've Hit a Snag!!!
Help! It keeps saying they hit a snag every time I try to log in the My Account app with my email. I also tried linking my Facebook to my account but it did not work! Says they hit a snag, come back later again. I really want to view my bill when it'...
Due date creep?
Anyone else notice due date creep this month? It's up to a wek earlier than any month for the past 2 years.
I was told $30 / 20G and the first bill charged me $80 without my consent
Last year I change fido to koodo. Two months ago, fido team called me and told me I could come back fido with the price $30/20G data. So, I moved two mobile phone lines back to Fido. In my first bill, I was totally shocked. The charge is $80/20G d...
