General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png

FIDO FAKE BILL $500

Do not pay any FIDO fake bills. I have a similar problem they made two months fake bill $500; regular two months bill is $105; Terrible customer service. But I am not going to pay $500 fake bill. When they correct my bill to $105 then I will pay $105

lamabazar by I'm a Contributor Level 1
  • 1304 Views
  • 7 replies
  • 0 likes

Resolved! Changing number from Quebec to Ontario

I presently have a Montreal number but I want to switch to an Ontario number. It is only free if I do it online but it won't let me since I have a Quebec plan. If I switch to an Ontario plan, will it affect my contract and also will I still have to p...

Zehlek1 by I'm a Contributor Level 1
  • 666 Views
  • 1 replies
  • 0 likes

Fido/Rogers Winback

Hello ,i got a call from winback team on 8th june.i was with fido for three years but I switched so i got a call .Winback guy offered me plans for both Fido and  rogers but i selected Rogers as i got more credit .He set up my account with Rogers ,did...

Overage Charges without Notice. One type of cheating

"I don't want overage charges",  I asked store manager before I signed the plan. In that plan there is a 1000 min international minutes. Every month I leftover so many minutes. Up to 8 months I don't get any problem. All of a sudden this month, I got...

Karri by I'm a Participant Level 1
  • 572 Views
  • 4 replies
  • 0 likes