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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24041 Views
  • 0 replies
  • 8 likes

Plan for Ukrainian

Hi. I am Ukrainian. Programme CUAET. I came to Canada this Monday. In aeroport Fido's employees gave me the simcard and told me that I have to pay every month 45 dollars for 30GB. It's only for Ukrainians. But today I received email about bill for 11...

VIKTORHOSHII by I'm a participant level 1
  • 1390 Views
  • 1 replies
  • 0 likes

Resolved! Conference Calling HOW TO?

Few questions off the bat:   1) What is a conference call? 2) How to make a conference call? 3)How many people can be on a call? 4) If I checked my plan overview and I see that Conference Call is listed amongst the other things I get with my plan, do...

misskayy by I'm a participant level 1
  • 18317 Views
  • 8 replies
  • 2 likes

Resolved! downgrade data before the end of billing cycle

im looking to cut my data plan back to something better suited to my usage and save some money. im currently very slightly over what my new plan will include, so question is if i downgrade now will i be charged for the overage in my next bill or shou...

TRPF by I'm a participant level 1
  • 1531 Views
  • 3 replies
  • 0 likes

Wrong account holder in profile

 I was the Rogers account holder for both a mobile and home accounts. When my ex and I split in 2018 I transferred the home account to him. Everything seemed fine until I switched my mobile plan to Fido at the end of this January. Now the accounts ar...

tlktlk by I'm a contributor level 1
  • 4341 Views
  • 13 replies
  • 0 likes