OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Roaming
Hi!! I've been on WIFI all this time since I'm away, and just got the bill from Fido charging me $14 daily for roaming!! What else do I need to do besides turning the cellular data off? It's so annoying! Anyone else had this issue? Thanks all!!
Resolved! How to block calls with display name starting V30/V31
I'm getting 10-20 calls per day from calls with my NPA-NXX and a display name starting V30 or V31 Is there anyway to block these calls on an andriod phone without blocking the entire NPA-NXX range? None of these are marketing or legitmate calls - the...
You need to change.
Look i was on twitter, and now I'm gear to change this. I think cell phone companies need to revaluate how they do business with consumers. so you're like a service provider but you also are a device provider at the same time. most of our devices co...
Resolved! Huge phone bill
Hi there, I got a huge phone bill due to long distance. I had a family emergency and I had to do that then the situation escalated and I ended up leaving the country. I came back recently and phoned Fido to ask why I don't have service and they told ...
Resolved! No tracking or confirmation email
Hi, I have ordered a new phone from you guys 4 days ago and can see that the downpayment has been deducted from my credit card. I am yet to receive any sort of confirmation or tracking information from Fido and it is starting to be worrisome at this ...
