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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
20+ years of Loyalty for nothing
I have been with Fido for 20+ years. I recently called Fido to upgrade my 2 (out of 3) phone lines and hoped Fido would offer some sort of Loyalty benefits/discounts. Wishful thinking I guess, I was only offered to wave the activation fees, $30. High...
Fido made hard credit enquiry without consent
I have 2 account with fido, one is wireless and other is home internet. wireless is 4 year old and home internet is more then a year. couple of days back i found that fido made a hard credit enquiry which resulted drop in credit score. I have been fo...
Can't send SMS (error 38) but only to one contact
i keep getting the card 1 error 38 message when trying to send a text to one of my contacts. i can send and receive texts to/from other contacts, just not this one. anyone know what that means / what's going on? thanks.
Unexpected Long Distance Call Charge
Hello, I received an unexpected long-distance bill of $503 the first time. After receiving the bill feeling shocked, I learned that Fido does not send reminders for bills like this, also unlike other providers where there would provide free calls esp...
Thanks for the awsome many years of services Fido!
As a customer who's been with Fido before they got bought out by Roger's, I gotta say Fido hands down gives their loyal customers the best services out of any of the other carriers. So good that I switched to Freedom Mobile because they never offered...
