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How can i expand voice message capacity

I'm a Participant Level 1
I'm a Participant Level 1

My phone only holds 3 messages before it is full.  How can i expand the capacity?



Senior MVP Senior MVP
Senior MVP

Hello MargC,


  Welcome to the community and Happy New Year!


  Fido plans come with regular voicemail which can hold up to 3 voice messages. They also offer a Premium Voicemail-to-text (or Visual Voicemail for iPhone) which can hold up to 35 messages as a part of a value pack (see here, under voicemail). While they used to offer the voicemail add-ons as a separate add-on, I'm not sure if that is an option anymore. You will need to contact customer service to see if the Premium or Visual voicemails can be added separately. If possible, they may need to add it onto your account since it is not available via website. Alternatively, you might consider sending @FidoSolutions a PM. Once they have verified some information, they can also access your account.



Hope this helps 😀