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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Frustrated!
It is so frustrating that loyal existing customers of 17 years are not able to have access to plans that are only for new customers! Reel them in and the tough luck!We just upgraded a line back in February and the plan we need now(USA/CDN) was not a...
Resolved! Fido friend referral is a scam
I referred 4 friends of mine but only got 2 months of free service. It is technically a scam
Terrible customer service
Worst customer service I've ever experienced in my life. And I am not a teenager. I want to know how to send a bill to Fido for the eight hours. I've spent on the phone with their inadequate representatives. Today I'm calling the CRTC on them because...
Resolved! michaelcarter@shaw.ca
Travelling to France and England and what do I have to do to be able to use my phone and for internetmichaelcarter@shaw.ca
Resolved! Pausing my account online
Hi is there any way to pause my account online. I read somewhere that it needs to be done by a representative however I do not want to call as I am not longer in the country. Is there any way to get to a representative online, I looked around and cou...
