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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Random Credit Inquiry
I have been a mobile customer with Fido over 3 years and I just noticed that I have an unauthorized inquire by Fido Solutions on February 05, 2023. I didn't enrolled for any new service, nor have I contacted Fido for any inquiries. Could you please t...
why mobile/wireless plan not showing up online account?
I activated a wireless plan on May 15 around 3pm and got the email prompting me to create an online account, which I did immediately.But after logging in to the account, I don't see anything under the plan. I can literally see nothing other than the ...
File a complaint
Trying to home internet set up. Please tell me why the process takes 40 mins to complete? Maybe its my fault for trying to do this online with a agent who could not explain while this process is taking so long. The agent Kirandeep was rude and I was...
Resolved! 6 months prepaid plan
I have a prepaid plan for 6 months..with 6G internet..but the internet stopped a week ago. I want to inquire if the amount of data in the plan includes the entire period of the plan, or is it monthly 6G ?????
Forward to voicemail
I was trying to change the number of rings before cake go to voicemail. Now my voicemail does not work at all. When I don't answer, the caller gets the message "sorry, I csnnot complete that call"I believe I need to redirect callers to voicemail but ...
