General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24191 Views
  • 0 replies
  • 8 likes

Refund to cheque instead of credit card

Hello, I just cancelled my Fido account and am due for a refund. However, I have moved to a different country and as a result have cancelled my credit and chequing account. How do I make Fido send me my refund as a cheque to my registered Canadian ad...

Fido not responding to cancellation

I am trying to cancel my Fido phone line as I have moved to India. The number is not a toll free number and the Instagram representative has ghosted me. They are still making me pay for my phone line while I am away. Can someone just respond to me?? 

Canceling all lines after 20 yrs with Fido

Chris, Technical Escalation Management, told me that he is the highest authority at Fido. He happily transferred me to the cancellation dept instead of helping me. I was on hold for 2 hours. I was told that I must have put a block on my data. I absol...

Zissou by I'm a participant level 1
  • 168 Views
  • 1 replies
  • 0 likes