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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How do I email Fido (what is the support email address)?
Hi, I am looking to email Fido Support, but have not found the email address on their website. Anyone know the Fido support email address? Thanks. ***Edited to add labels***
Refund to cheque instead of credit card
Hello, I just cancelled my Fido account and am due for a refund. However, I have moved to a different country and as a result have cancelled my credit and chequing account. How do I make Fido send me my refund as a cheque to my registered Canadian ad...
my phone is not working since last not is not in servise what happen my bill is not due till next week
My phone is out of service since last night what happen. my bill is not ready till the 18 of march 2025
Fido not responding to cancellation
I am trying to cancel my Fido phone line as I have moved to India. The number is not a toll free number and the Instagram representative has ghosted me. They are still making me pay for my phone line while I am away. Can someone just respond to me??
Canceling all lines after 20 yrs with Fido
Chris, Technical Escalation Management, told me that he is the highest authority at Fido. He happily transferred me to the cancellation dept instead of helping me. I was on hold for 2 hours. I was told that I must have put a block on my data. I absol...
