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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Not able to send picture messages after switching from Koodo to Fido with iPhone to android phones
After switching I can't send photos from my iPhone 16 pro max to any android devices.. please help! Data is on I had RCS chat with Koodo and supposedly Fido does not support RCS for iPhones still BOO!!
Customer servcie?
Is there any way to get customer service anymore? Calling any of the phone numbers results in the automated system saying everyone is buys and then it hangs up on you.The Ask Jack live chat doesn't actually work for ANY topic, and just directs you to...
Resolved! I am unable to connect to an agent
What's going on recently? I am unable to reach an actual agent through Ask Jack. This is not limited to the Billing section. Basically any choice I select when Ask Jack asks me will give me this message. This is ridiculous! I've never had this issue ...
Roaming Charges
I was never out of the country and I never activated any roaming offers from FIDO but they still charged me an extra $20 on my bill. When I called the agent they told me that they cannot do anything about it.This dubious tactics of FIDO to earn money...
Unable to get into my voicemail
Can't access my voicemail asks for my phone number which I input and says it's incorrect.
