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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24072 Views
  • 0 replies
  • 8 likes

fido prepaid migrate to Rogers monthly

Hi all, today morning December 12 , 2024 , I just port my prepaid fido number to Rogers, within one hour done.Before I tell the sales rep. to do port the number, I ask twice that deadline will extend to Feb. 2025 or not, the answer is no extend, then...

prepaid top up

Hi, I got notified that prepaid will longer be available after February 20, 2025. I still have a $5 voucher that I want to use up before switching to Chatr prepaid. Can you tell me how to add it? The *611 doesn't let me add the voucher. Thank you

pic85 by I'm a contributor level 1
  • 88 Views
  • 1 replies
  • 0 likes

Long distance in plan name but not in plan?

Getting quite confused by my plan... the plan name says "110GB, Talk & Text - Entry with 1000 US & 1000 Intl Long Distance minutes", but I see long distance minute under Talk section being "none". What is going on...   

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Notephobia by I'm a participant level 1
  • 93 Views
  • 1 replies
  • 0 likes

Resolved! Activation Fee...

Wanted to switch from koodo to take advantage of Fido 9gb data plan. i have 4 lines so had problem completing online. Called in and ask rep if I would be charged activation fee if i comleted online. he promised that all activation fees would be waive...

mathurina by I'm a contributor level 1
  • 2826 Views
  • 6 replies
  • 0 likes