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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Set up automatic payments -> Pre-authorized Credit Card Payment
Can I set up more than one card for auto pay?
"Pending plan change" message...
Hi, Had a special offer popping out during logon to my account, so I took advantage and changed the plan on both of my lines. I did receive confirmation email and it appears the new data plan is active, new monthly allowance shows under "Usage" link ...
New Fido account holder
First time Fido plan member and a very bad beginning. Purchased a new phone at Costco with two new phone plans and was told that I would receive my contract from Fido via email - well nothing arrived that day or the next day. Drove to a closer Costco...
Resolved! spam/scam calls
Since I switched to Fido a week ago, I’ve had 5 calls from unknown numbers. One call was from somebody called “Likely Spam” in area code 613. Another was from area code 219. One was from 905, and two were from the UK. Since I have no contacts in any ...
Resolved! Reporting MMS to 7726 fails. What works?
Spam SMS can be forwarded to 7726 and Fido does whatever they do to prevent spam. Attempting to forward spam MMS to 7726 fails. What is the correct way to report and suppress spam MMS? Thanks!
