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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Change in monthly plan charge
Click hereHi all,I had the 35$ plan per month and last month I received the bill showing plan changed to 38$. Anyone knows why?Hi all,I had the 35$ plan per month and last month I received the bill showing plan changed to 38$. Anyone knows why?
How can I set up callback from abroad? They just hung up with an error every time.
Hi, I am in France and I really need to cancel my phone plan. The agent I talked to back in Canada told me that I could set up the callback from abroad as well. I called the number +1 (514) 925-4590 more than a few times, but every time I said or typ...
Resolved! Fido keeps billing even though i left the country and removed the sim
I have a fido plan of $42 a month. I recently left Canada, and replaced my Fido sim with one from my home country. However, I just found out that I was charged $133 for last month and this months fee. Why am I still being billed if I didnt use the se...
Error Booking US Travel Plan
Hi Fido community, I tried to book the Travel Pass in the US before I travel to the US. However, an error occurs every time I hit the "Add to my plan" button. Could someone please help me with that problem? Did someone experience the same issue?Thank...
Resolved! Home Phone on 3G Network
Hello,I signed up for Fido Home Phone years ago for my senior mother. Recently we've been getting a pre-recorded message whenever we make a call from the home phone, saying Fido's 3G network will be discontinued in July 2025, and that I need to conta...
