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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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No data last night and emergency alert

Anybody else have no data starting at about 6 pm last night? Tried calling Fido but message said over an hour wait time? I have it this morning but was a challenge as I also had no Wifi due to power outage. Also, I didn't get the emergency alert issu...

Na10 by I'm a Contributor Level 1
  • 37 Views
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Prepaid 400mins/400 texts 100$/yearly plan

Hi Fido, Some clarification and/or assistance with a Prepaid plan that states offering 400 sms/year, including both outgoing and incoming. How is it, in 2022, Fido would charge/deduct for received text messages? Especially when there are countless sc...

MCB_52 by I'm a Contributor Level 1
  • 31 Views
  • 1 replies
  • 0 likes

Airpod Warranty Issues

I got an Airpod 2nd Gen from my iPhone 12 mini upgrade last December of 2021. Just last week the Airpods quit working properly. The charging case drains the battery very fast and the left Airpod was suddenly not detected by my phone. I searched some ...

Gangelie17 by I'm a Participant Level 1
  • 29 Views
  • 1 replies
  • 0 likes

Prices

Usually my phone bill is around 120 but during the recent months it increases to 350 and now it's 500 and I can't figure it out. Me and my sister share a phone bill.

Trina2 by I'm a Participant Level 1
  • 20 Views
  • 1 replies
  • 0 likes