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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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No internet)

Dear Sirs! My internet is finished. I changed my plan now. Could you please answer, why I have not internet yet?

Resolved! Annual Prepaid Plan

I have a prepaid plan, $100 for 400 minutes per year. What happens if I run out of minutes before the end of the year?

Annephone by I'm a Participant Level 1
  • 55 Views
  • 3 replies
  • 0 likes

Resolved! Bad security practice

Asking to visit fido.ly domain by SMS is BAD security practice NO fido NO! Came here just to say that.

GonzoYolo by I'm a Participant Level 2
  • 1186 Views
  • 10 replies
  • 1 likes

Complaint

It’s really frustrating and ridiculous how Fido customer agents behaves. Few months ago I called in for temporary cancellation of my services for two months on phone. Yet, I was charged for those 2 months. And I called Fido agent again to ask why hav...

Rajvamshi by I'm a Participant Level 1
  • 11 Views
  • 0 replies
  • 0 likes