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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Request to Cancel My Fido Account (Currently Outside Canada)
I would like to request the cancellation of my Fido account.I am no longer in Canada and have attempted to contact customer service by phone several times, but my account has not yet been cancelled. This has caused some inconvenience.As I am currentl...
Changing The display name back to it's normal way
Hello!I would like my outgoing name displayed to others be changed, so that the caller sees my number like normal rather than my first and last name on their caller id.I tried calling the customer service to remove but the guy couldn't do it. Any ass...
Request to Download my Old Bills from 2021 to 2022
Hi everyone, I strongly need help since I had reached out to many Fido Staff, and no one could help me with my request. I was with Fido a long time ago until 2022, and now I would like to review and download some of my bills from 2021 and 2022 (As ev...
Unlock phone bought here before 2017
Need to unlock an old pre 2017 phone i had from Fido. I am no longer a customer or client but still wish to get this thing unlocked to use. I cannot get thru the virtual assistant and there is no way to contact anyone.
Canada US Plan Clarification
Hi,I am seeing two exclusive offers on my account reading: 160GB, Talk & Text - Plus with Canada/US80GB, Talk & Text-Entry with 1000 US & 1000 Intl Long Distance minutesI am confused about the US part. If I switch to these plans, can I use my data i...
