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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24110 Views
  • 0 replies
  • 8 likes

Resolved! Contact

Why has Fido made it so incredibly difficult to speak with anybody about your account? I've been a customer for more than 20 years and I cannot get hold of anybody to discuss an overcharge on one of my bills. I will likely leave for another company. ...

SaucyJack by I'm a participant level 2
  • 15430 Views
  • 9 replies
  • 1 likes

Get the new sim

Hello I got the simcart from fido last year and I lost it.now I have the request for getting new one and sending it to my adress.if it is possible for you please inform me. I will pay the cost of it in my new bill.best regards

Avishan by I'm a participant level 2
  • 138 Views
  • 3 replies
  • 0 likes