OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA’s Decathlon Contest (January 5 - 18, 2023) Click here First...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
No internet)
Dear Sirs! My internet is finished. I changed my plan now. Could you please answer, why I have not internet yet?
Resolved! Annual Prepaid Plan
I have a prepaid plan, $100 for 400 minutes per year. What happens if I run out of minutes before the end of the year?
Resolved! Bad security practice
Asking to visit fido.ly domain by SMS is BAD security practice NO fido NO! Came here just to say that.
No mobile connection from yesterday evening
I'd like to ask if there's any problem with mobile connection. I don't have one from yesterday evening.
Complaint
It’s really frustrating and ridiculous how Fido customer agents behaves. Few months ago I called in for temporary cancellation of my services for two months on phone. Yet, I was charged for those 2 months. And I called Fido agent again to ask why hav...
