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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24251 Views
  • 0 replies
  • 8 likes

Customer servcie?

Is there any way to get customer service anymore? Calling any of the phone numbers results in the automated system saying everyone is buys and then it hangs up on you.The Ask Jack live chat doesn't actually work for ANY topic, and just directs you to...

Zom-B by I'm a participant level 1
  • 87 Views
  • 3 replies
  • 1 likes

Resolved! Account Cancellation from Abroad

Hey Fido, i am a Fido user and i want to cancel my current Fido account as i have left Canada for good and am abroad and i am unable to cancel my account via calling customer support services. And I also need to pay a bill of 435 cad and my credit ca...

Adithya27 by I'm a participant level 1
  • 1269 Views
  • 4 replies
  • 1 likes