Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Account charges
Hi, why you make $73 account charges. ????
Resolved! Beware of the Fido Roam
If you have a Fido Pulse plan, Fido will have enabled (whether you wanted it or not) the Fido Roam plan. You might think you can just ignore it if you have no interest in using their roaming services but that is not the case. There are in fact a few ...
Activation Disaster
Hello! I am a Fido user, that has used it through my parent's account for 3 years. I tried setting up my own account today with different information, but after entering in every step and information, my account does not display or work correctly. Wh...
Billing issue
Hi i ported from fido to telus and then after a week I called customer service and they gave me a good offer and I switched back to fido. Same day I got a call from win back team and they gave me a better plan than the first one . I received 2 SIM ca...
Resolved! Adding a family member
I was wondering if I could get my daughter a phone with me under my name and I would pay for it monthly with my plan, like in a family plan or something. And I would like to know how to share date with my dauther.
