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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Data Overage Rate
I use extra 2g and I want to know how much I will be charged
Promotion price not honoured after joining fido
Hello,I just joined Fido yesterday to take advantage of the 60GB $39/month promotion. Unfortunately after completing the process, the price showing in my profile is $54/month. Why went wrong?? thanks
Log off website?
I opened my email and found a notification that my fido bill was ready. I clicked the link and it brought me to the website, where I had to log in. So far, so good. I downloaded my bill. I looked at the offer the site was telling me about. I looked a...
What happens to Service Fee Waiver if I change my plan?
Hi,I moved back from Bell to Fido. I was charged $70 as service setup fee and been told that I will be refunded that fee in 7 month. (receiving $10 credit each month for 7 months).I want to know what happens to this credit if I upgrade my mobilr plan...
How to port an inactive prepaid number to post paid
My son is in Japan and his prepaid fido phone stops working in Jan 2025. The auto-prepaid stopped as well. He did not notice until 2 weeks ago. The phone shows inactive. When I came to FIDO store and inquired, the agent shows that the phone is inacti...
