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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
the wrong message from 89001,
Received message from 89001 "Hi, it’s Fido! As of 11:59pm ET yesterday, you have incurred $67 of long-distance charges for calls to the United States, for the mobile number 416-827-8858." I never make any long distance call? try to cal number 1888048...
Resolved! Fido keeps billing even though i left the country and removed the sim
I have a fido plan of $42 a month. I recently left Canada, and replaced my Fido sim with one from my home country. However, I just found out that I was charged $133 for last month and this months fee. Why am I still being billed if I didnt use the se...
Complaints with live chat specialists
Hi, I was wondering if there is a place to voice my concerns/complaints to fido with a live chat specialist. I was given wrong information by the specialist and when I attempted to request a supervisor, the specialist did not allow me to speak with o...
Referral
I have been trying to get this issue resolved from 2 months. They keep asking me to fill the forms and stuff. I called like 20 times.. its not getting anywhere. so annoying.
PHONE BILL ISSUE
I got a letter from TSI - debt collection agency regarding a Fido account. The account number written in the letter isn't even mine. They are saying I owe a huge sum to Fido at that account. I only have one account from starting which I'm currently u...
