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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24109 Views
  • 0 replies
  • 8 likes

Lost phone - blacklist IMEI

 I recently lost my phone (July 28) but have since gotten a new Fido SIM to use with my old phone to get service in the meantime. Looking to blacklist my lost phone's IMEI. I've contacted customer service through the Fido chat but the agent was certa...

Cwjyung by I'm a participant level 1
  • 806 Views
  • 1 replies
  • 0 likes

Offer too good to be true

I got a call from a number +1 647-841-2614.They told me there is a Roger's promotion going on. And they would offer me an iPhone 14 pro max 256gb + 30 gb data per month for $50. This is on 24 months contract. Somehow, I believed it to be a scam, but ...

velur_sahana by I'm a participant level 1
  • 1217 Views
  • 2 replies
  • 0 likes

Resolved! Winback as fraud?

I ported one of my phone line to other carrier about 1 week ago, since then I received calls from 1 (833) 425-2387 every single day.  After the third time, I tried to pick up the phone call, but it never connects!  I looked up this number and it seem...

slimsheep by I'm a participant level 1
  • 6738 Views
  • 3 replies
  • 0 likes