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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Reps can lie about phone pricing on Live Chat?
Rep gave me a completely wrong offer for an upgrade through Live Chat. Over 15 days have past and the user of that line ( father in law) is travelling with said device. Even with the proof, the agents at customer service don't have any access to the ...
Live chat dosen't work and there is no place to call either
Hello,I have a billing dispute with Fido for a mobile plan charge and I have tried to contact then through live chat several times, but no luck. It says I have been transfered to Live Chat Support but there is nothing happening even after waiting hou...
Resolved! My Fido ACCOUNT hacked
Hi, my fido account is hacked by someone. In my account, someone buy two phones.I have to pay 5 times more in my bill. Please help me to solve this problem.
Resolved! Add iPhone value pack
Trying to add iPhone value pack to one of our lines and can't do it through self serve. Toughest app I have ever used.
Loyalty Department.
Enquired about adding data to plan. Fido reps suggested going to loyalty department. 4 times I was forwarded to the loyalty department and 4 times I was cut off. Seems like an odd way of retaining customers. Have been with Fido since they first star...
