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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23572 Views
  • 0 replies
  • 8 likes

Fido LTE speed is around 5 mbps, central Burnaby BC

Hello, I live in Central Burnaby, BC, according to my shallow reseach my download speed should be around 15 - 30 mbps. My area is fully covered according to Fido's coverage map. Earlier this morning my download speed was between 0.98 and 1.2 mbps. Fi...

dankutnenko by I'm a participant level 2
  • 1285 Views
  • 2 replies
  • 0 likes

Resolved! Fido sales person did fraud with me

Hi a sales girl called me from fido and offered me $30 for 20 gb but when bill came it comes out to 55 for 20 gb.more over fido charged me for 2 months together for february month also.send me bill of 261 dollar for two lines. Where ever it should be...

Fraud

I was convinced by Fido representative to port my two numbers from Telus on December 5,2022. Representing authority from Rogers number promised $35 plan each for my numbers ************ and ************. One plan of US calling on ********64 for $7 wa...

Irvindera by I'm a participant level 1
  • 427 Views
  • 1 replies
  • 0 likes

Bad Experience

I went to the store in 270 Hays Blvd Unit 5, Oakville, ON L6H 7P3 with my son this afternoon, and the service I experienced was beyond terrible. it was the epitome of awful service. I go to confirm my account and get ridiculed in front of my son by t...

Melsherif by I'm a participant level 1
  • 346 Views
  • 1 replies
  • 0 likes