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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Last...
Fido XTRA contest winners 2021
Fido’s 25th Anniversary Contest (October 14 - November 7, 2021) Click here (Highlight to read) First...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Resolved! using wireless home phone in the United States
We have the Fido wireless home phone (VTE device), which offers long-distance to the United States? Does anybody know: if I took my device with me to the US, would it work (via Fido partner telco there)?
International long distance calls disconnected every 30 mins
I have 1000-min international distance calls included in my plan. I notice that every time I made an international long distance call, the call was disconnected every 30 minutes. Any suggestions on how to avoid this? I did an online chat, but the cus...
Resolved! Trackers
So I am a bit of a tech nerd who's unfortunately been the victim of auto theft. I also spend a fair bit of time on Wish.com and their products are usually described and explained enough to me to make an informed decision. That being said I ordered on...
Removing add-on value pack
Hello,I would like to remove my Value Pack add on.
Complaint about a customer representative
Hi, Who do I reach out to regarding making a complaint about Fido's representative and I do have the rep ID. The rep I'm pretty sure lied about Fido and not only that, left me on the phone for over an hour (I'm pretty sure he put me on mute) when i e...
