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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Phone paid Fido still charging
I bought an Iphone and financed it with Fido. The phone was paid for Sept/2021. I expected to be notified, as I was with the last phone I purchased with Fido, but the loyalty department says that this is not done any more. Fido owes me approx $600....
Resolved! Credit Limit Monitoring
Hi, I am a new Fido customer. Since I am a new customer, I am young and had no credit score when I opened my account with Fido, they put a CLM on my account of $300. I was able to add 2 lines on my account. I want to add 2 more lines, but because I h...
Bill increase
MY BILL JUST WENT UP BY 41% I get through to a robot or this stupid page, I will be cancelling my service. Terrible provider, sneaking this through. terrible service
Resolved! Close my account
Hi! This is dain kim and I want to close my account for now
Promised discount was not applied on bill
I received a call from Fido winback team and was offered a plan for two line that sounds interesting to me and I agree to switch my provider. I later call customer care and they verified that plan details are added in the notes and I will get the dis...
