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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! International Calling Overcharge
Here is you regular customer who was using fido for last 2 years sending you the message one last time regarding the charges you guys are doing. Stop scamming your loyal customer with the add on or offers which expired every 3 months and then again ...
Final bill data overage fee - how to estimate
I am thinking of porting one line out of fido and would like to understand if I would be charged for overage fee on my final bill. My plan includes 20g data + 5g bonus from a promo. Assume when I port out I used 3g and still have 26 days remaining in...
Billing Item: 75 GB shared data. What does this refer to?
Billing Item: 75 GB shared data. What does this refer to? It says I used 2.34 GB which seems to correspond to what I used during 2 Xtra hours. Does that mean the limit during the 5 xtra hours is 75 Gb?
Resolved! Is accessing Fido website and app no longer free?
So I remember that it used to be entirely free to access fido website or Fido app even if you had no data. I vaguely remember seeing messages about it like it's on us or something like that.I recently got a bonus of 20gb free data on my account so I ...
Resolved! Paid more then I had too
Hello so I paid my phone bill but I made a promise pay, when paid turns out I paid more then which I intended (promised) is there any way for me to retract/recover?
