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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24024 Views
  • 0 replies
  • 8 likes

Scam?

I received this message twice now. Did anyone get the same message? It honestly looks legit,  but scams these days I don't know what to believe! Anyone? 

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mj945 by I'm a participant level 1
  • 486 Views
  • 1 replies
  • 0 likes

Can’t receive SMS

 I have a iPhone 11I'm overseas and I can't receive SMS.i don't want roamingI used to be able but not anymore Do you have a solution?

Henri8 by I'm a participant level 1
  • 409 Views
  • 1 replies
  • 0 likes

Wifi Calling won't turn on

Trying to turn Wi-Fi Calling on my iPhone 14 Pro Max.   It works on my SIM card with Bell, but on my eSIM with Fido  What am I doing wrong?   I keep getting messages saying "To allow wi-Fi calling on this account, contact Fido".  And I did, they cann...

ecard by I'm a participant level 2
  • 3299 Views
  • 10 replies
  • 0 likes

Resolved! Minus on Account Balance

Hello,   On December's account balance, there's a minus sign infront of the amount of my bill (-$51.18) and I paid $51.18 for December's bill so that it's becoming -$102.36 now. I'm confused what that means. I didn't pay late before and I'm curious w...

sba1 by I'm a participant level 3
  • 11216 Views
  • 9 replies
  • 0 likes