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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Unable to Change Current Plan
I've been trying to change my current mobile plan online and have been getting this error: "Sorry! Something Went Wrong. We're working on fixing it as quickly as we can. Please check back in a few minutes." I have tried logging into my Fido account o...
Resolved! iPhone won't open Attach.amr file sent by txt from voicemail
When I have a voicemail, I get a text message with an attached file Attach.amr. That format has not been supported by Apple for a while, and now it will not open at all. Why is Fido using a deprecated format? When will this be changed?
Resolved! Weak signal in Vaughan
I get one bar signal strengh at Major MacKenzie & Dufferin. I get 0 bars in Unionville. I just switched from Telus to Fido a week ago and I don't like Fido.I'm afraid I'll have to go back to Telus.
Resolved! Bill waiver
I had 875$ for long distance calling, I missed the change in the plan and canceled 1000 mins free calling option. Will it be possible to get my bill waived off or do I need to pay complete amount of 1095$. Currently it would be difficult to pay the a...
A new low for FIDO, but I am not surprised at all!...
After I canceled my Internet Account with FIDO, it took many months and a lot of frustrating hrs to get my refund cheque for a credit balance on my cancelled account. It was supposed to be automatic but in fact it was anything but. Basically I had t...
