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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23550 Views
  • 0 replies
  • 8 likes

Unnecessary Payment

Hello thereRespected Mr/Ms I m a student just arrived canada 1 month ago and I was told to get a Fido sim card , so I did buy one but the plan I getting was only 15 GB data for 55 dollars with additional activation charges of 50 dollars and other tax...

Nothing6 by I'm a participant level 1
  • 441 Views
  • 2 replies
  • 0 likes

Resolved! eSIM cost

Hi, I wanted to move to eSIM from Physical SIM on my Pixel 6 PRO. The chat rep said it can only be done in Store and when I asked the cost of eSIM, I was told it is not going to cost (chat screenshot below). Is it true that if I visit a Fido store, I...

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Resolved! Once again, disappointed

I've been a loyal customer for 7 years now, always paid my bill. Even had the same phone for 5 years.And out of nowhere it stopped working. So I went to change it , and now theyre charging me 50$ for ''service set up fees''What a joke. Had to wait 5 ...

Melialexchat by I'm a participant level 2
  • 374 Views
  • 1 replies
  • 0 likes