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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
WIFI calling registration - I get an error when entering 911 address
Hello, I've been trying to register for WIFI calling for the last couple of days. I entered the address correctly, but still getting an error.
Iphone 15 pro Pre order
Hi everyone! My name is Berfu Emre and i pre ordered Iphone 15 pro with new sim card since my current provider is Freedom. It's been 3 weeks or so , and i have not received any updates regarding the order. I have decided to cancel my order and called...
not able to reached business customer support
Hi Fido Bussiness support, I am not sure if you are aware of the fact that your bussiness clients are unable to to get support? everytime i call i end up redirectred 4-5 times and go nowhere!!! you call center rouring process really sucks.... very fr...
Missing $50 referral credit
My son and I are still missing our $50 referral credits. It's been almost two months since I contacted the referral department and their response is always "we are investigating." I've been a new customer since December and am still waiting for my cr...
$38 / 30 GB promo will not work
I saw this in the app, but when I click it changes to a $40 / 40 GB plan, still a good deal but I barely use 10GB of data a month. I have 2 lines on my account, both had the $39 / 20 GB deal, so this just makes sense. For some reason I was only able ...
