I have had my fair share of issues with Fido. When I come on-board I am welcomed , but as soon as I start making basic requests or changes, the agents consistently misinform me fail to explain the charges involved in whatever plan they are talking ab...
I have NEVER had any issue resolved over chat. Only wasted my time. Agent have no clue what they are doing and in the end say I cannot help. Fido hires unprofessional agents overseas who are clueless, probably getting few dollars in India for sitting...
