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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24080 Views
  • 0 replies
  • 8 likes

Resolved! Roaming options at lower cost

I'm gonna be traveling in the Americas every winter(nov-march)and would like to find a plan that doesn't cost $12/$15 per DAY!! You should have an option to pay monthly at a slightly higher price than normal pay 廊

Zimbobwe13 by I'm a participant level 2
  • 1991 Views
  • 3 replies
  • 0 likes

temporary suspension

My Fido phone number was ******7362. In May 2023, I applied temporary suspension in person. The staff told me a temporary suspension will be no more than five months and the phone number will be canceled after 5 months if I willnot activate it. Howev...

Hongmei2 by I'm a participant level 2
  • 1263 Views
  • 4 replies
  • 0 likes

Resolved! Extending a Temporary Suspension

Hi there,I asked to hold my account for two months. I'm asking now to extend my account to hold for another month to be 3 months total.How can I request an extend?Thanks      

mf_4 by I'm a participant level 2
  • 10674 Views
  • 15 replies
  • 1 likes

Resolved! Call from Fido -- 4033547881 & 5878834286.

Hi, I got call this morning from these numbers, stating as FIDO promotions to keep the customers happy, FIDO is giving away iphone 15 Pro Max and Samsung S24's for free.  Person Named : Harry Mark - 4033547881 Is it legit?