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archankelkar77
I'm a Participant Level 1

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Hi,

 

I am trying to setup auto payment on my Fido account.

 

Each and every time I enter the credit card information it gives me an error saying 'something went wrong from our end, please try again later' 

 

I have tried to do it over 5 times.

 

Is there any possible fix for this issue?

 

Thank you,

Archan

1 REPLY 1
FidoPhilippe
Moderator

Hey @archankelkar77! Philippe here. Welcome to the community. Smiley

 

I'll be happy to help you with that! Please let me know the following:

 

Are you using our app or website to do this?

 

If you're using our website, have you tried to use another browser or to clear your browser's cache and cookies?

 

Let us know.