Adding new mobile account to My Account

[Van_Le]

I had a Fido mobile account and registeted it with an online My Account a few years ago. Later I moved to another provider, and cancelled that mobile account, but still has the online My Account.

I just registered for a new Fido mobile account recently, and want to add it to the current My Account, with the same email address. How do I do that? I can't seem to do it myself online, My Account kept showing the cancelled one. 

[KAPABLE-K]

Hello @Van_Le,

Welcome back, in this case, you would need to contact customer service and they should be able to help you change the email address.