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How do I cancel my phone plan?

dchappus
I'm a participant level 1
I'm a participant level 1

I am moving to the US and need to cancel my phone as I no longer need it. 

10 REPLIES 10

susejreina
I'm a participant level 1
I'm a participant level 1

I need to cancel my plan because I'll return to my country.

Justin04
I'm a participant level 1
I'm a participant level 1

Hi there, I want cancel Fido. I will to go Vietnam. I want to cancel in today beccause I don't like using Fido.

Please contact Fido support and they'll help you with fido.ca/contact  



kerwinjhin
I'm a participant level 1
I'm a participant level 1

I am moving to China and need to cancel my phone as I no longer need it. 

Hey @kerwinjhin! Welcome to the community. Smiley

 

You can contact us through those channels if you need to deactivate your account. You can't do that through self serve unfortunately. 

 

 

 

 



Yusufmakda
I'm a participant level 1
I'm a participant level 1

I want to cancel my fido 

 

NaliniR
I'm qualified level 1
I'm qualified level 1

Hi @Yusufmakda,

 

Welcome to the Fido community!

 

You will need to contact customer support to have the cancelation done.

FidoManuel
Former Moderator
Former Moderator

Hi @dchappus Smiley 


Welcome to the Community!

You can contact us to cancel your services. I'll send you a PM to help you with that. 



adfafdsafasf
I'm a participant level 1
I'm a participant level 1

How am I supposed to cancel when you're expecting me to hold an hour+ and I work during the day?

 

Hello @adfafdsafasf,

 

Welcome to the community! 

 

You can reach out using these methods in order to cancel your account.