Hello Yunyaa0721,
Welcome to the community!
If your bills have been paid twice, your account would likely have a credit balance from the over payment. You should be able to view the total balance on your account via your My Account.
As mentioned elsewhere in this thread, you should note this forum is community-driven and not intended as a venue for customer services. We would not have access to customer accounts. If you wish to verify your bill payments, you would need to contact customer service. If you have already left Canada. They do offer a contact number you can call from abroad. They can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
Hope this helps 😀
Cheers
Hello @Yunyaa0721, as mentioned above you will need to contact customer service directly to process the cancellation.
Hello Susejreina,
Welcome to the community!
Unfortunately, there is no way to cancel services online. You should also note this forum is community-driven and not intended as a venue for customer services. We would not have access to customer accounts. As mentioned elsewhere in this thread, if you wish to cancel your services, you would need to contact customer service. If you have already left Canada. They do offer a contact number you can call from abroad. They can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
Hope this helps 😀
Cheers
Hey @kerwinjhin! Welcome to the community. 
You can contact us through those channels if you need to deactivate your account. You can't do that through self serve unfortunately.
Hi @dchappus
Welcome to the Community!
You can contact us to cancel your services. I'll send you a PM to help you with that.
Hello @adfafdsafasf,
Welcome to the community!
You can reach out using these methods in order to cancel your account.
