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Re: Christmas Promostion Plan not Honoured
Hi @Marc1926! Welcome to the Community! Was the rep in store able to access your account with you? What have you done in store exactly?
Re: How do I cancel my phone plan?
Hi @dchappus Welcome to the Community! You can contact us to cancel your services. I'll send you a PM to help you with that.
Re: Cannot Change Plan Online
Hi @dodomuro! Welcome! Thanks for the update, I'm glad you were able to get this sorted out!
Re: iPhone X wait times
Hi @torus3000! Welcome to the Community! Apple stores will not apply the FidoDOLLARS, you'll have to wait until you get contacted to pick up your device at the Fido store you chose.
Re: Unlocking phones
Hi @swiss_alps! We'll be happy to help, simply click here to contact us. Please note that a delay is to be expected in getting a reply, we're currently overwhelmed by requests. Don't worry, we'll get back to you as soon as possible
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