Hey @jhamil37,
You can reach out on social media, on live chat or by phone. We were busier than usual a few days ago and it resulted in delays to our replies.
Hope this helps!
Hey @lakwill,
You will need to speak with customer service to have this investigated. You can also reach out on Live chat or social media if calling is not working out for you. You can find our contact information here.
Hey @tommyyy,
To port-in your Bell number to Fido, you need to have your Bell account to be active. Don’t cancel your current service or remove your SIM card. The phone number you’re transferring to Fido must be active to complete your transfer. Yo...
Hey @jkjainjk,
You will need to reach out to customer support for this specific situation. We suggest you call us or reach out on social media. You can find our contact information here.
Hey @djst ,
You should be able to add your new wireless account from your home internet account on fido.ca or the app. You can follow these steps.
On fido.ca
Sign into My Account (home internet)Select Settings.Under Linked Accounts, select Link...