Hello Maitripatel,
Welcome to the community!
If you wish to cancel your services, you would need to contact customer service. Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they will also be able to access your account. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
You should note that if you wish to keep your phone number and have it ported to another provider, you would need to keep your Fido account active. Once the other provider has successfully ported the phone number, your Fido account would automatically cancel.
Hope this helps 😀
Cheers
