Protection plan cancellation

Protection plan cancellation

Protection plan cancellation

SOLVED
Steve2469
I'm a Participant Level 2

Protection plan cancellation

Trying to cancel my premium device protection plan while updating my data package and new device. I select the no protection plan option but it still shows up on my bill outline. How do I remove it

Accepted Solution

Re: Protection plan cancellation

Solved by MVP MVP

Hello @Steve2469,

 

Welcome to the community!

 

You will have to contact customer service and they will be able to remove the device protection from the account.

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2 REPLIES 2
KAPABLE-K
MVP

Hello @Steve2469,

 

Welcome to the community!

 

You will have to contact customer service and they will be able to remove the device protection from the account.



Steve2469
I'm a Participant Level 2

Thank you.