My phone default language is Chinese. After upgraded new version APP, my data usage page get wrong. it shows me message "data usage detail not available". After I switch my phone language to English it works.
Solved! Go to Solution.
I have moved your post to this thread as it appears to be related to the same error.
Do you have your phone's language set to another language other than French or English?
We're aware that some of our customer's have been experiencing this and our app team have been working as fast as they can on a fix!
An update to correct this will be released soon so keep an eye out for that!
In the meantime, you can change your phone's language to English and your usage tracking will be restored.
That really odd. It's the first time I hear something like this!
Which version do you have installed on your device?
If you change your phone back to Chinese, does the app go back to displaying the same error?
Does uninstalling and reinstalling change anything?
Let us know!
APP version is 18.104.22.168(1225)
When I switched back Chinese the APP show me same error message. I try to uninstall and reinstall many times, the error is still there.
And by the way on my mobile I can't see any posts from here
. I got error with Chrome
I've also moved your post here, as it may be related.
Can you confirm if your phone is set to a language other than English or French?
If so, can you change to English and let us know if that allows data usage to show?
It is something we're aware of and are working on