Fido MyAccount application - new version issue

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I'm a Participant Level 2 Jojo84
I'm a Participant Level 2

Fido MyAccount application - new version issue

Almost 10 days with no app « always usage details not available « hard to find the errorr according to the tech.support!!!!!

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Re: Fido MyAccount application - new version issue

Hey @Jojo84! Thanks for contributing your first post. Smiley

 

I'll be happy to help you with that. Can you send us a screenshot of this please?

 

Also, have you tried to uninstall/reinstall the app?

 

Hope to hear from you soon!



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I'm a Participant Level 2 Jojo84
I'm a Participant Level 2

Re: Fido MyAccount application - new version issue

  1. Yes i did reinstall it more than 3times snd i talked to one of the tech. Support ream but NO USE .... 
  2. And don’t know how to upload a picture
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Re: Fido MyAccount application - new version issue

Hey @Jojo84! Thanks for the information. Smiley

 

We'll have to take a look at your account for this then. I'll send you a PM for that shortly.

 

Talk to you soon!



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