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Fido App stop working

I have been using the Fido App for a very long time to check my data usage. It has been very reliable for me and I really like the app. However recently the app stopped and wants me to reenter my number but I can not proceed past this error: "Account...

Kikyo by I'm a contributor level 1
  • 10470 Views
  • 22 replies
  • 0 likes

Resolved! MISSING urBeats earphones

I won the urBeats earphones from the Fido Xtra Contest and upon picking up my package today, there was nothing inside except a business card. I'm not even sure who to talk to about this but saw someone else post in the forum about this. I would love ...

LSMT by I'm a participant level 1
  • 743 Views
  • 1 replies
  • 0 likes

High data usage in My Account App

Hi there. I have twice had the My Account App use massive amounts of data? 1.21 GB in September And now 2.79 GB tonight?Anyone have any solutions?Thanks 

Screenshot_20211221-213704_Settings.jpg
NeelsOlivier by I'm a participant level 1
  • 571 Views
  • 1 replies
  • 0 likes

Fido Face ID does not work on my Fido Mobile App on my iPhone XR

Fido Face ID does not work on my Fido Mobile App on my iPhone XR. All other Apps install Face ID instantly on my iPhone XR. Fido's DOES NOT !! It notifies me that Face ID has successfully been installed but it doesn't work and it has not been added i...

MG2021 by I'm a participant level 2
  • 4417 Views
  • 13 replies
  • 0 likes

Resolved! 5 hours data is not working

I am not able to use 5 hours data. It says I need to connect to fido network.

David4444 by I'm a participant level 1
  • 764 Views
  • 1 replies
  • 0 likes