OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
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Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Announcement: From time to time, we review and make...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Resolved! MyAccount shows "Error 404--Not Found"
I was able to access the app til recently, but has never able to enjoy the benefit of "+5 hours of Data" from the inception of the feature.The technician at Fido tried a few tricks, all failed. So I just gave up. Now I can't access My Account from m...
Resolved! 5 hours data error
I am trying to use 5 hour data, I logged in to the app when my phone is connected to the wifi and then turn off to use data because I have to use my data to start the 5hours data session. When I click the button to use it, it loads for 10 sec and say...
App missing Fido Xtra and 5 hours of data
Recently my Fido app does not show Fido Xtra or Free data use option. How do I rectify this. I've uninstalled and reinstalled the app but no change. Any idea please. Thankyou
Fido App stop working
I have been using the Fido App for a very long time to check my data usage. It has been very reliable for me and I really like the app. However recently the app stopped and wants me to reenter my number but I can not proceed past this error: "Account...
Resolved! MISSING urBeats earphones
I won the urBeats earphones from the Fido Xtra Contest and upon picking up my package today, there was nothing inside except a business card. I'm not even sure who to talk to about this but saw someone else post in the forum about this. I would love ...