Fido app - How to log in

[OrhanSo]

I m get fido app for logins not working

[Cawtau · Accepted solution]

Hello OrhanSo,

  Welcome to the community!

   Did you receive a  4-digit code via text? I believe they send the code to authenticate your device and account (see here).  If you still haven't received the code, you might consider deleting the app and re-installing it to see if they will send another code.

**edit** You might also consider clearing your cache on the phone or possibly restarting the device following the re-install**

Hope this helps

Cheers

[Efraim123]

hi how are u doing i am not in canada now i i can"t get the code to my mobile number i have to wait 2 more weeks untill i am back

good day 

[FidoClaudia]

Hey @Efraim123,

Keep us posted once you're back!

[juanacureg]

i havent recieved txt code

[FidoJo1]

Hey @juanacureg

Is it the first time using the App? 

Have you tried the troubleshooting mentioned by @Cawtau? 

Let us know! 

[nlipschitz]

not my first time just want to check my gam account

[FidoRanya]

Hey @nlipschitz , 

Can you clarify what you need help with? Are you having the same issue?

Thanks!

[FidoAmanda]

Hey @nlipschitz!

Let us know if you still need help with this! 

[FidoChristina]

Hey @OrhanSo

Did @Cawtau's suggestion help?