Logging into my account using the app

[Mackemmy]

Hi

I have an issue logging into my account using the app. Each time I try it  it says I should verify my email. I have not seen anywhere where I can do this. 

Please do anyone know how I can resolve this issue? 

[Mackemmy]

Hey Mackemmy!

Don't worry, we're aware and we're working on getting this corrected as soon as we can. 

You can find more info here. 

In the meantime, you can log in from a mobile browser or your desktop.

[FidoMaria]

Hi @Mackemmy & welcome to the Community!

Did you register to My Account on or after December 6th 2017? Let me know.

[Mackemmy]

Yes I did. My registration was done around December 19, 2017

[FidoAmanda · Accepted solution]

Hey Mackemmy!

Don't worry, we're aware and we're working on getting this corrected as soon as we can. 

You can find more info here. 

In the meantime, you can log in from a mobile browser or your desktop.