Logging into my account using the app

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I'm a Participant Level 2 Mackemmy
I'm a Participant Level 2

Logging into my account using the app

Hi

I have an issue logging into my account using the app. Each time I try it  it says I should verify my email. I have not seen anywhere where I can do this. 

Please do anyone know how I can resolve this issue? 

Accepted Solution

Re: Logging into my account using the app

Hey Mackemmy!

 

Don't worry, we're aware and we're working on getting this corrected as soon as we can. 

 

You can find more info here

 

In the meantime, you can log in from a mobile browser or your desktop.

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Former Moderator FidoMaria
Former Moderator

Re: Logging into my account using the app

Hi @Mackemmy & welcome to the Community!

 

Did you register to My Account on or after December 6th 2017? Let me know. Smiley



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I'm a Participant Level 2 Mackemmy
I'm a Participant Level 2

Re: Logging into my account using the app

Yes I did. My registration was done around December 19, 2017

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Moderator
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Solution

Re: Logging into my account using the app

Hey Mackemmy!

 

Don't worry, we're aware and we're working on getting this corrected as soon as we can. 

 

You can find more info here

 

In the meantime, you can log in from a mobile browser or your desktop.



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