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Logging into my account using the app

Mackemmy
I'm a Participant Level 2
I'm a Participant Level 2

Hi

I have an issue logging into my account using the app. Each time I try it  it says I should verify my email. I have not seen anywhere where I can do this. 

Please do anyone know how I can resolve this issue? 

3 REPLIES 3

FidoMaria
Former Moderator
Former Moderator

Hi @Mackemmy & welcome to the Community!

 

Did you register to My Account on or after December 6th 2017? Let me know. Smiley



Mackemmy
I'm a Participant Level 2
I'm a Participant Level 2

Yes I did. My registration was done around December 19, 2017

Hey Mackemmy!

 

Don't worry, we're aware and we're working on getting this corrected as soon as we can. 

 

You can find more info here

 

In the meantime, you can log in from a mobile browser or your desktop.