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I have to keep signing into my account

Hi everyone, not sure if this is for anyone else but I feel like I have to keep signing into my account at least a couple of times a month. It used to be that once I had signed in I could just tap the app and it opened. Not sure why all of a sudden o...

Na10 by I'm a contributor level 2
  • 411 Views
  • 1 replies
  • 0 likes

Resolved! Can't log in to My Account from Fido app

Hi,Since last week I can't log in to my account from Fido app. After entering email and password, It said "Something went wrong. Sorry, we've hit a snag. Please check back later". When log in to my account using internet web browser then it is ok to ...

why1 by I'm a contributor level 2
  • 18289 Views
  • 19 replies
  • 0 likes

The fido my account app on my phone not working

is there anyone else having this problem i can not log into the app at all and its been 2 weeks now i have called fido support and tried uninstallling and reinstalling the app countless times. but nothing works and no one can give me an answer as to ...

h3rmitb0i by I'm a participant level 1
  • 2132 Views
  • 6 replies
  • 2 likes

I can't enter in My fido APP

I have the following error: "Something went wrong Sorry, we've hit a snag. Please check back later." I unistalled the APP and reinstalled, cleared data and cache and is still not working. 

menj by I'm a participant level 2
  • 394 Views
  • 2 replies
  • 0 likes