Problem login to Fido acount App... telling me that I have a Rogers Acount and I need to download the Rogers app but I don't have on account....I a loop can someone please help?
Solved! Go to Solution.
I just wanted to let everyone know that our technical support has identified the root cause of this glitch and are working on a resolution as quickly as possible.
In the meantime, please use your mobile browser or desktop to login to your My Account on fido.ca directly.
Your understanding and patience are really appreciated
Thanks for your help Ranya...nothing happened within the last 2 weeks...and yes I am able to log on directly.....the problem is with the App....and I deleted it and reinstall it several times...I am puzzled to what's causing this...thanks