OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Confused whether the promotional credit is for how
i was wondering weathers or not the credit for payment promotion apply to all bills for next month or not
A bit misleading - “Like-New” device
I decided to take advantage of some of the great deals for Fido's CPO iPhone devices. There were some posts about battery health for some of these devices, so I thought I would pay extra for a "like-new" device to avoid this issue. Anxious and excite...
Resolved! Pixel 6a - Poor signal. Replacement equipment exact same problem
Got a Pixel 6a early December - noticed poor quality in calls. Other say I sound quiet fine, but everyone sounds very robotic / I have 400ms talking on a VOIP kinda quality. Contacted tech support - switched to old sim, reset network on my end, and F...
Switching to new iphone
I've had an iPhone 7 since 2018. (Upgraded through Fido & it's all paid off). However, I wanted to purchase an new iPhone through the official Apple website, so would I have to manually update my device on my Fido account or will it automatically det...
Resolved! Voicemail to text doesn't work on Pixel 7
Ever since switching to the Pixel 7 I noticed that voicemail-to-text was no longer working on my phone, and I had to dial into my voicemail inbox in order to listen to the messages (before they were sent as audioclips in the text message). Just wonde...
