Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 148151 Views
  • 50 replies
  • 22 likes

Order

I placed a order in Nov 14 and haven't received anything I go on the site to my number and it says order processing but nothing is happening. I've tried to go in the chat and for days it says there are no agents what's happening ? Very frustrating.

Cooper6919 by I'm a Contributor Level 1
  • 490 Views
  • 4 replies
  • 0 likes

Resolved! Phone Price Protection?

Hi! Is there any price protection for pre-owned devices financed through Fido? Say I purchase a certified pre-owned Galaxy S10 from Fido and use Fido's 24 month financing to pay for it, and Fido's listed price for the same device drops, can my financ...

Andu by I'm a Participant Level 2
  • 641 Views
  • 3 replies
  • 0 likes

Iphone 6 - I can't zoom images on Facebook marketplace

Hi All. I just did the software update and now I'm unable to zoom/expand photos on Facebook marketplace. It seems to work on other apps but not that one. Very odd. I've turned my phone off and on already a few times hoping to reset it, but it hasn't ...

Luvern13 by I'm a Participant Level 3
  • 1301 Views
  • 1 replies
  • 0 likes

Resolved! Still no tracking number

How long does it take to get the tracking number for the device I upgraded to? I ordered i believe 5 days ago. I got the acct change email but no tracking number

Roughryder by I'm a Participant Level 2
  • 744 Views
  • 4 replies
  • 0 likes

service outage

10 PM on Wed Nov 18, 2020 in Chilliwack and cannot find service on iphone. Whats up FIDO?

diggytron by I'm a Participant Level 2
  • 638 Views
  • 4 replies
  • 0 likes