OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
some incoming call goes directly to voicemail
Recently I been getting unknown calls that goes directly to a voicemail. There is no message when I listened to my voicemail. My phone is on and there is no problem recieiving other incoming calls. When i get the voice message, there is no missed ...
Certified pre-owned mobile
I have ordered an pre-owned iphone 12 mini on 01-aug-2022. Received an mail "Hardware order update" on 07-aug but it just back order details.When will they confirm the order? If not, How many days it will take for Fido to deliver the mobile?Fido-Roge...
Resolved! New Phone Return and Old Phone Finance
I decided to upgrade my IPhone 7 to the IPhone 11Pro which I did online realizing that I would have to pay off the outstanding balance on the IPhone 7. Subsequently I returned the IPhone 11Pro as it was not suitable for my needs thinking that my cont...
Resolved! Samsung S22, Wifi Calling, VoLTE?
Some documention going around seems to suggest non-Fido bought devices WILL NOT support wifi calling and VoLTE, even if those devices technically can, while other documentation says those features MIGHT NOT work.So which is it?
