Why do not I still receive the new Android 9 software? On my Huawei P10 Plus, if it has already been released since April 24
Solved! Go to Solution.
We wanted to let you all know that we've just heard back from Huawei and anyone with a P10 will receive the Android P update by June 5, and those with a P10+ will receive it by May 30.
It will be paired with the May SMR, which is the most recent update.
Thanks everyone for your patience!
To check if you have the latest updated OS installed on your phone, you can do so by manually checking in your phone's settings.
On a side note, are you perhaps inquiring if there's a new update to be released for this device? If it's currently not on the list then there's not new updates being released as far as we know. Have you perhaps tried reaching out to the manufacturer to confirm?
The roll out started on August 7th and are going up until August 21st.
You might get it a little later, but no worries, I'm sure you will get it soon.
Keep us posted if you don't get it by then.
hello good morning, a question already in China was released the beta of Android 9.1 for the would be P 10 in a few days will be official for the whole world if there is no problem, Fido also gives us that update?
Beta versions are not released to the general public as they are still being tested. People who wish to participate with the testing process need to enroll for the beta program. To do so, you would need to download the Huawei Beta Club app (see here and here).
As such, mobile providers won't be providing the Emui 9.1 beta update.
Hope this helps 😀
You probably can't use the beta version of emui 9.1.. This seems to be available only for European and Asian users. You can dload the beta app but you can't get access to the necessary Huawei Mobile Services.
Since the update to EMUI 9 on Huawei P10, the phone has problems in displaying the menu info. For Example I go in the mobile network section, and just see a white menu. See Attached picture.
There are a lot of menus I cannot see.
Thanks for the help.
@FidoNickMy device was purchased from Fido online but I'm not sure if both Fido and Rogers phones come from the same distribution center? I still haven't received the update on my Huawei P10.