i unfortunately blocked my phone
i did find my puk code and it’s ask for a new pin code but when i enter a new pin it doesn’t unlock the phone
i tried several time and I have 3 times left
what am i supposed to do?
Hey there @Noella20
Welcome to the community
First we would advise you to stop attempting to enter the code until we know what code you need for sure. To better assist you, we'd like to ask a few questions: