Huawei P10 and P10 plus

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I'm a Contributor Level 2 JoelRR
I'm a Contributor Level 2

Huawei P10 and P10 plus

Why do not I still receive the new Android 9 software? On my Huawei P10 Plus, if it has already been released since April 24

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Re: Huawei P10 and P10 plus

 

Hey,

 

We wanted to let you all know that we've just heard back from Huawei and anyone with a P10 will receive the Android P update by June 5, and those with a P10+ will receive it by May 30.

 

It will be paired with the May SMR, which is the most recent update.

 

Thanks everyone for your patience!

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Solution

Re: Huawei P10 and P10 plus

 

Hey,

 

We wanted to let you all know that we've just heard back from Huawei and anyone with a P10 will receive the Android P update by June 5, and those with a P10+ will receive it by May 30.

 

It will be paired with the May SMR, which is the most recent update.

 

Thanks everyone for your patience!



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I'm a Contributor Level 2 JoelRR
I'm a Contributor Level 2

Re: Huawei P10 and P10 plus

hello good morning, a question already in China was released the beta of Android 9.1 for the would be P 10 in a few days will be official for the whole world if there is no problem, Fido also gives us that update?

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Re: Huawei P10 and P10 plus

Hello JoelRR,

 

  Beta versions are not released to the general public as they are still being tested. People who wish to participate with the testing process need to enroll for the beta program. To do so, you would need to download the Huawei Beta Club app (see here and here).

 

  As such, mobile providers won't be providing the Emui 9.1 beta update.

 

Hope this helps 😀

 

Cheers

 


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I'm Qualified Level 1
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Re: Huawei P10 and P10 plus

You probably can't use the beta version of emui 9.1.. This seems to be available only for European and Asian users. You can dload the beta app but you can't get access to the necessary Huawei Mobile Services. 

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I'm a Participant Level 2 younj
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Re: Huawei P10 and P10 plus

Since the update to EMUI 9 on Huawei P10, the phone has problems in displaying the menu info. For Example I go in the mobile network section, and just see a white menu. See Attached picture.

There are a lot of menus I cannot see.

Thanks for the help.

 

Screenshot_20190605_161838_com.android.phone.jpg

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Re: Huawei P10 and P10 plus

Hey @younj!

 

That's definitely odd. 

 

Have you tried performing a factory reset of the device to see if that helps?

 

Let us know!



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I'm a Participant Level 2 younj
I'm a Participant Level 2

Re: Huawei P10 and P10 plus

Hi,

 

No I have not tried, I wanted to see if there was a more simple way.

I'll do that and keep you updated.

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Re: Huawei P10 and P10 plus

That is one of the troubleshooting step at this point @younj.

 

Let us know how it goes.



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I'm a Contributor Level 2 JoelRR
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Re: Huawei P10 and P10 plus

EMUI 9.1 IN AUGUST.  serie HUAWEI P10

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I'm a Contributor Level 2 JoelRR
I'm a Contributor Level 2

Re: Huawei P10 and P10 plus

Hi, I ask you a question, will you give us the new update 9.1.0 planned for August for the Huawei P10 PLus?

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