plan price and payment program

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I'm a Contributor Level 2
I'm a Contributor Level 2

plan price and payment program

hey fido team and mvp...so i want to better understand the new price plan and payment program.   it is designed to be more transparent with how much the plans are and how much you pay for devices...no more subsidies correct?

 

and after 24 months i only have to pay the plan price no more payment program price..so if i have plan of 60 and device of 40 ..100 monthly for 24 months..on 25th month bill will automatically be 60

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I'm Experienced Level 3
I'm Experienced Level 3

Re: plan price and payment program

HI @randaya,

 

You are correct at month 25 you will no longer have a monthly Fido Payment Program charge, you can learn more about the Fido Payment Program here.

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I'm a Contributor Level 2
I'm a Contributor Level 2

Re: plan price and payment program

ok...so tell me this..if iphone 11 full price is 1075 and byod plan for talk and text is $35 ..over 24 months total cost with hardware is $1915  but with payment plan phone is about $40 per month and the same talk and text plan no data is $60  over 24 months that comes to $2400 over 24 months... ...then your back to paying $60 fpr the plan so where is the price difference between byod and meduim plan going towards...that is $25 per month???? do you feel there is any discounts or deals in those? 

 

people lie...numbers dont..i would really love a reply from fido or mvps on that

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Senior MVP Senior MVP
Senior MVP

Re: plan price and payment program

Hello Randaya,

 

  Firstly, you're discussing two rather different payment models. As mentioned in a different thread, many of the providers used to use a subsidised model. On the other hand, Fido recently switched to a fiananced model. You can read further on the different model types here.

 

  Your original question to start this thread was regarding the financed model. However, your calculations above seem to relate to the older subsidised model. With the new Payment Program, there are no BYOP or medium plans. While there has been some debate in these forums regarding the term device subsidy, it has generally been more costly to subsidise a device than to purchase it outright (see here).

 

Subsidy model (as per your numbers):

Upfront cost: $960 (I assume that's how you came up with the $40 per month)

Plan $60 (amount towards phone $25)

Total cost of phone: $960 + ($25 x 24 mts) = $1560

 

Financed model (numbers currently found on Fido.ca for Ontario; note: you can only finance that device with a Data,Talk & Text plan):

Upfront cost: $240

Financing: $33.33

Total cost of phone: $240 + ($33.33 x 24 mts) = $1039.92

 

  Yes, it would have been more cost effective to purchase the device outright compared to subsidising. However, that point would now be moot since Fido has moved to a financed model.

 

Hope this helps 😀

 

Cheers

 

 


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I'm a Contributor Level 2
I'm a Contributor Level 2

Re: plan price and payment program

those calculations are based on website upgrade option on a 15yr account...here are screenshots

Screenshot_20200314-141118_Chrome.jpg

Screenshot_20200314-144114_Chrome.jpg

Screenshot_20200314-144118_Chrome.jpg

Screenshot_20200314-144122_Chrome.jpg

  

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Moderator
Moderator

Re: plan price and payment program

Hey @randaya,

 

Your Medium tab plan, would indicate that you are currently on an ongoing 2 year term. Is that the case?

 

If your contract is already over and you're looking to upgrade, you will need to switch from your Medium tab plan to switch to an eligible in-market plan.

 

To clarify, most of our Bring Your Own Phone (BYOP) plans are eligible for the Fido Payment Program (FPP) device offers. However, certain plans will require you to switch to a Fido Payment Program plan in order to upgrade your phone. In other words:

  • We don't provide the Fido Payment Program with the old tab plans.
  • Some upgrades will not be available on a BYOP plan, and will require an FPP plan instead.
  • Most FPP plans are the same price as a BYOP plan.

Alternatively, if you are still in an ongoing 2 year term, Medium tab plans will be available for your line in case you wish to change plans..That said, the options will be for the same plan category only, a Medium tab plan to avoid a downgrade/opting out of your contract.

 

Hope this helps, and let us know if you have any questions.



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I'm a Contributor Level 2
I'm a Contributor Level 2

Re: plan price and payment program

contract will end in april 18 as per account information hence i am shopping around to find better hardware upgrade deals or a better byod plan with fido since i have been with fido for a long time..~15 yrs...inwould expect a better deal...but even on a byod plan honestly..its **bleep**...fido offers better byod plan to migrate from prepaid to postpaid ...so laughable.  so for now...i got a prepaid with another provider....will wait and see for their 5+1gb migration offer in 30 days...or see if fido can give better deals once time comes arround

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Moderator
Moderator

Re: plan price and payment program

We always want our customers to have the best pricing possible @randaya and we do our best to keep things as competitive as we can!


We pack our plans with tons of features that you can check out here. We'll also be happy to review your options, just reach out or if you prefer a PM here on the Community let us know.

 

 



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I'm a Contributor Level 2
I'm a Contributor Level 2

Re: plan price and payment program

i have reached out and everyone is like a robot reading off the same script ...those offers are exclusive..targeted....blah blah blah. no one has the capacity to think and look for beyond what is available from web or even offer discounts as some other reps are able to do..i guess its all about luck of actually getting a real person who puts themselves in customer shoes and not the bots or reps who only want to work or do the minimum work

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Moderator
Moderator

Re: plan price and payment program

All our reps have access to the same promotions @randaya and we want the most people possible to take advantage of offers.

 

That said, we also want our self-serve tools such as Fido.ca to be available for our customers and to also provide all the best offers. This is why many times the offers you see on your online account are the same ones our reps have access to.

 

Our offers and promos do change often though, it's a good idea to check back from time to time.

 

 



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