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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24138 Views
  • 0 replies
  • 8 likes

Shout out to an amazing representative (SIKANBER)

Shout out to Sikanber, the representative from Fido who I spoke to on the phone minuts ago about ending my contract. I have had the best customer service so far over the phone with the representative Sikanber from Fido .He was very understanding of m...

Hedieh by I'm a participant level 1
  • 997 Views
  • 1 replies
  • 4 likes

Two Issues When Trying to Add a New Line

Hi, I'm trying to add a new line and order a new phone, but I've encountered two issues. 1. When I build my plan, how do I select unlimited text messaging? The only place I see text even mentioned is in relation to some voicemail-to-text service for ...

AT6 by I'm a contributor level 2
  • 976 Views
  • 1 replies
  • 0 likes