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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Voice Mail Show Phone #
My vm does not show the number that left a message. How do I turn this on so the caller # shows? iPhone 11Pro.
I want to extend freezing my number
Hi, So I froze my number a few months ago because I returned to my home country and it's going to end in March this year. Does anyone know if you can use live chat to do it and if you can, how so? I've spent the past hour going back and forth signing...
Above and beyond
Thank you Josh! Circumstances made recieiving my phone a little difficult but josh has put my mind at ease answering all of my questions efficiently and swiftly with an amazing helpful attitude. way to go josh.
Unorganized Service
On February 3rd, 2021 I ordered iPhone 11, changing my address online prior and confirming my address on phone with an agent.The same day my new phone was shipping to a wrong address. Since then I called 3 times, each agent gave me different informat...
Can Data only plan receives SMS?
I'm using a DATA ONLY PLAN 10$ for 4G with a Samsung Tablet since Dec 2019, and note that I cannot receive any incoming SMS with the SIM no matter with the device or a fido phone.I call FIDO this afternoon, the CSR told me it is only for DATA no SMS ...
