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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23679 Views
  • 0 replies
  • 8 likes

Missed call from fido win back team

Hello! I was not able to communicate with Fido win back team because my call kept getting disconnected after 3-4 seconds. I was with Fido for 7 plus years and I was not satisfied with the current plans they were offering me.I switched to another prov...

dasdsasas by I'm a participant level 2
  • 707 Views
  • 1 replies
  • 0 likes

Confirmation details

I just ordered a Iphone 11 pro max last Feb.18.2021 but I never received any confirmation ?Just wanna make sure if it gets through I just ordered in the website?Thank you

krezekiel29 by I'm a participant level 1
  • 1064 Views
  • 2 replies
  • 0 likes

Resolved! Cancel Home Phone Service

Hello  I have the home phone service and I would like to cancel the service as my parents don't use it and I no longer live at the house. How do I go about cancelling the service? Thanks!   

sangeet29 by I'm a contributor level 1
  • 2589 Views
  • 5 replies
  • 0 likes

Switched to new plan and billed extra minutes

I am a longtime customer of Fido. I recently switched to a new plan which includes unlimited talk. My old plan only had 460 minutes. I rec'd a notice that my minutes were getting low- about 50 minutes left, so I decided to switch. I did this on line ...

pstodgell by I'm a participant level 1
  • 597 Views
  • 1 replies
  • 0 likes

Brightstar is a scam

I've paid over 250$ into the insurance only to find out I will have to pay another $99 for repair for overheating and my cracked screen is not covered because i didn't go through fido for insurance...but bought it from one of those mall stores that s...

pk45 by I'm a participant level 1
  • 698 Views
  • 1 replies
  • 0 likes