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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! how can I pay the full balance of my phone
hi, i would love to pay the full balence of my phone but i am not able to do so on the web site
APP
The My Account app says that it is not installed. And yet the icon is on my phone. I can see it says it's installed on Google play store. I even tried to Uninstall and then it just says to update it. No option to reinstall. My phone is a Galaxy A715w...
Support
Number for support?
link mobile account to fido.ca internet account
I called customer service to have them help me link the home internet account and mobile account, I already login with an email address but can only see the internet account. Customer service told me I have to use a different email address to registe...
Bad phone call reception with a specific friend
Hi all! I'm trying to figure out what's that recurring problem. When I talk with a precise friend on my iPhone (she's with Videotron, I don't know if it's related), suddenly I almost don't hear her anymore, like if she was 2 meters away from the phon...
