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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Does the left arm know what the right is doing?
I am a new subscriber and already I am surprised at, what may appear a small thing at first glance, but really makes me question who and what to believe when I call. In January we took out a new plan and among other things, were told in the store th...
Winback offer issue
Hi Because Fido didn't give me good offers for a new device, I moved to another service provider then I got a call from the Winback team on 23 Jan, and I accepted the offers, and I got the order confirmation mail on the 24th. When they called, they s...
Resolved! delete account
how can delete my online fido account? I am no longer a fido customer.
10GB bonus added then taken away?
Last week I went to check MyAccount and saw that there was an offer of 10GB bonus available for both of my lines with Fido. I was thinking of how great that is! I added it to both of my lines and waited until next day to check if it was added. The bo...
Shout out to Customer Service
I just want to give a shout out to Kavya for helping me swap in my Quebec number for a Ontario number. I hated the very idea of reaching out to customer support on a Sunday afternoon. But I had to do it since this was sort of important and I kept run...
