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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Good Review
I wanted to give a thank you & a proper good review for the help I got from my Fido support. The date I received help was today April 9th, 2021. It was regarding a payment that was disrupted due to my Visa protection & update. I had actually immediat...
What does "mos." in 1000 Long Distance Min 24mos. stand for?
Hey! My plan includes 1000 long distance minutes but was still charged a fee for using 25 minutes! What am I missing?!
Resolved! iMessage sending to wrong recipient
Today my wife called to ask if I had received her texts. I said no. Have not got any today. she said she sent me a few questions and a picture of a Christmas gift. and someone replied to her. " I think you have the wrong number. "she was sending me t...
New Device Order Questions
Hi all, I just ordered a new phone for my spouse but then thought I should have had it done through pick up at a store location (the closest one is in a grocery store so it should be open) but I can't find a way to change this via my account or who t...
Refer a friend - Credit Not Received!
Hi folks, My friend joined Fido using my referral code end of Dec 2020. Months go by with no bill credit for either of us. I reach to Fido support. Nice guy checks both of our accounts are in good status, should get bill credit. But I should contact ...
